Delivery & Shipping

The cost of shipping and delivery timings varies depending on your location.

Check out some of our shipping FAQs to learn more.

If you can't find what you're looking for or if you have any further questions regarding the shipping of your items, please contact help@weareoi.com and we'll get back to you as soon as possible.

Costs & Timings

*Please note, most costs below are shown in GBP. However, the equivalent cost in your location's currency will automatically reflect when you checkout.


DPD Tracked Mainland


1-4 Working Days


Northern Ireland

DPD Tracked Northern Ireland


1-3 Working Days


Republic of Ireland

DPD Tracked ROI


1-3 Working Days



DHL Express

$25 for orders under $70

$10 for orders over $70

1-4 Working Days


Canada, Mexico

DHL Express


1-4 Working days


Zone 1 Europe

DPD Tracked


1-3 Working Days


Zone 2 - 4 Europe

DPD Tracked


2-4 Working Days


Zone 5 Europe

DPD Tracked


2-5 Working Days


Australia, New Zealand

DHL Express


2-5 Working Days


South Africa

DHL Express


2-5 Working Days

European Shipping Zones


Zone 1 Europe - Belgium, Netherlands, France, Luxembourg.

Zone 2 - 4 Europe - Åland Islands, Albania, Andorra, Armenia, Belarus, Bouvet Island, Bulgaria, Cyprus, Czechia, Estonia, Faroe Islands, Gibraltar, Greece, Greenland, Guadeloupe, Vatican City, Hungary, Iceland, Isle of Man, Latvia, Liechtenstein, Lithuania, North Macedonia, Malta, Mayotte, Moldova, Montenegro, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine, Poland, Austria, Denmark, Guernsey, Italy, Jersey, Spain, Sweden.

Zone 5 Europe - Bosnia & Herzegovina, Croatia, Norway, Finland, Portugal.

Customs & Import Taxes

As all orders are shipped from within the UK you may be subject to additional import fees upon delivery outside of the Europe.

As the recipient, you are liable for all import duties, customs and taxes levied by the country you reside in. Payment of these is necessary to release your order from customs on arrival.

USA - All orders above US$600 may be subject to import tax. Please check with the US Customs and Border Protection Department for more information.

Australia - All orders above AUS$1,000 will be subject to import duties. This cost can vary depending on the value of the parcel so please check with the Department of Home Affairs for more information.

New Zealand - All orders above NZD$60 will be subject to import duties. This cost can vary depending on the value of the parcel. 

Canada - All orders above CAD$20 will be subject to import tax. Please check with the Canadian Border Services Agency for more information.

Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to OutsideIn, a shipping & handling fee will be deducted from your refund.

We recommend contacting your local customs office for more information before placing your order if you are unsure about customs and import taxes.

*Please note, standard shipping is not available for all countries. If we are unable to ship your order with standard shipping, an express service may be the only option available.