Your customer satisfaction is a priority to us. We’re happy to exchange any product that you are not happy with, as long as it is returned within 14 days and received in its original condition.
We will also offer you a full refund for any product that is damaged or faulty. We can only provide refunds under these conditions. Unfortunately, we will not be able to cover postage costs for returning products.
If there is a fault with your product, please tell us about it by sending an email to firstname.lastname@example.org and we will inform you on how to return it.